FAQ

What frame style is best for my face shape?

Basically, go with a frame style that contrasts with your face shape, and that is scaled to fit your face. If you have a square face, go with an oval or round frame. If you have an oval or round face, go with a rectangular frame. If you have a heart-shaped face, go with a narrow, round, bottom-heavy

Take a photo of yourself directly facing the camera and use a tracing paper to outline the edge of your face to work out your face shape.

How do I know what size frame I need?

You may be able to find your size numbers printed on the inside of your current eyeglass or sunglasses frames.

And review our frame size guide for more details, or call our expert opticians at 044-4855-3577 if you need additional help.

My frame is out of stock. Can you notify me when it's back in stock?

Yes. When a frame is out of stock, you will see an "out of stock" message below the frame. Enter your email address in the space provided, and we'll let you know when the item becomes available.

How to check Out of Stock Frame?

You probably got here because you're looking for a frame that is at the moment out of stock, this might happen from time to time- but don't worry! Our customer service will be glad to let you know when your frame is coming back to our stock, or any other questions related to out of stock frames. For any other questions please contact our customer service

How do I measure my frames?

Knowing the right measurement for your frames is important when shopping for glasses online. Check the inside of the temple arm and there should be some numbers there. These numbers are your frame measurements. Check out our tutorial on how to read frame measurements so you can be sure you’re selecting glasses from Zhagaram that fit you best.

If you can no longer read the numbers on the inside of your frame, you can always try measuring by hand. Just remember, when measuring frame width, you need to measure from temple screw to temple screw. For temple length you need to measure from the temple screw to the temple tip.

What do the numbers printed on my frame mean?

Some frames have a series of numbers printed on the inside of a temple arm (the part that goes behind your ear). The first numbers are typically the manufacturer’s style number and color code. But farther down the temple arm, there may be important numbers that refer to the dimensions of the frame. These numbers are the measurement, in millimeters, of the lens width, nose bridge width, and temple arm length. Often the lens width and nose bridge width are 2-digit numbers separated by a square, and the temple arm length is a 3-digit number in front of or behind the others. Knowing these numbers can help you choose a frame similar in size when shopping.

Our frame sizes

What frame material is right for me?

Titanium frames are generally very light. If you want a durable frame, go with stainless steel or memory titanium. If you are allergic to metals, stay away from metal alloy and memory titanium frames, both of which use nickel, an allergen. Stick with frames made of hypoallergenic materials, such as stainless steel or titanium.

If you like plastic frames, choose an acetate frame, because acetate is cellulose-based, and therefore hypoallergenic.

Do the frames come in different sizes?

Most of our frames come in one size, but not all. The details will be listed under the product description. Please use the size filter to find the one that best suits you.

Can I get the frames in a different color?

Most of our frames come in more than one color. If it does, you will see the color swatches on the upper-left corner of the frame.

Are there any limitations for bifocals or progressive lenses?

For bifocals, frames must be at least 28mm. Progressive lenses require a lens height of 30mm.

How do I order reading glasses?

If you have a glasses prescription with an NV-ADD, it is best to order Prescription Reading Glasses. If you do not have a glasses prescription and typically buy reading glasses from the drugstore, you may consider Over the Counter Reading Glasses.

Prescription Reading Glasses

It is easy to reconfigure an Rx with an NV-ADD. It just involves a little grade-school arithmetic.

You simply take the NV-ADD number on your Rx and add it to the numbers in your Sphere (SPH) category for each eye. Then lower your distance PD by 3 millimeters if it's the single PD, by 1.5 millimeters for each eye if it's the dual PD. That gives you an Rx for single-vision reading glasses!



Over the Counter Reading Glasses

If you are used to buying reading glasses over the counter from the drugstore, you can easily buy them from Zhagaram as well – with even more benefits.

Start by picking your favourite frame. Once you know your recommended reading power (such as +2.00), select “Single Vision” as the Prescription Type, and enter the same power for each eye in the Sphere (SPH) category. Do not enter a value in the CYL, Axis, or Prism boxes. You’ll need to lower your distance Single PD by 3 millimeters.

What does my prescription (Rx) mean?

Your Rx is what an ophthalmologist (an MD) or optometrist (a doctor of optometry) provides to correct your vision with a pair of eyeglasses with corrective lenses.



(You need an Rx written specifically for eyeglasses; an Rx for contact lenses will not work for eyeglasses!)

An Rx will have horizontal rows or vertical columns. The top row or first column will always be for the right eye, abbreviated as OD. The second row or column will always be for the left eye, abbreviated as OS.

Each row of an Rx has three main sections: Sphere (SPH), Cylinder (CYL), and AXIS. The SPH section corrects near sighted or farsighted vision. The CYL and AXIS sections correct an astigmatism.

There may also be a fourth section on the Rx, NV-ADD (for Near Vision-Reading Addition), which could be used to order a pair of bifocal or progressive glasses with a close-up vision section in the bottom part of the lens. The SPH, CYL, and NV-ADD numbers will always have a plus or minus sign.

Here is a list of some optical abbreviations that will help you order your glasses from Zhagaram:

ADD (also NV-ADD): The Near Vision (NV) Reading Addition correction on a multifocal Rx. Can be used for bifocal or progressive glasses, or for single-vision reading or computer (intermediate) vision glasses.



AR: Anti-Reflective. A coating that reduces reflection on the lenses.

AXIS: the angle at which the Cylinder (CYL) is placed on a lens to correct an astigmatism. It ranges from 1 to 180.

BAL: The Rx calls for balance lenses, meaning the same Rx for each eye. Often used when a person has no sight in one eye, so both lenses will have the same thickness.

BD, BI, BO, and BU: a prism correction on your Rx (may be indicated with Δ, and one of these four abbreviations. The B stands for base, and it could be base down (BD), (base in BI), base out (BO), or base up (BU).

CYL: The Cylinder. Combined with the AXIS, the CYL corrects an astigmatism.

DS: the abbreviation for diopters simplex. An eye dr. may write DS on an Rx in the Cylinder (CYL) field if no astigmatism correction is needed.

DV: distance vision.

FT: flat-top bifocal.

NV: near vision.

NV-ADD (also ADD): The Near Vision (NV) Reading Addition correction on a multifocal Rx. Can be used for bifocal or progressive glasses, or for single-vision reading or computer (intermediate) vision glasses.

OD: Latin for Oculus Dexter, meaning the right eye.

OS: Latin for Oculus Sinister, meaning the left eye.

OU: Latin for Oculus Uterque, meaning each eye.

PAL: Progressive Addition (or Adjustment) Lens: sometimes on a Progressive Rx an eye dr. will write two different numbers for the NV-ADD, perhaps +2.25 and +2.50, to increase the reading power in the NV-ADD for Progressive lenses.

PD (Pupillary Distance): the PD is the measurement of the distance between your pupils. This is needed for the manufacturer of the eyeglasses to know where to place the optical centre on each lens, so you can see well with the glasses.

PL: Plano. Latin for "flat." If this is in the SPH section of an Rx, it means no near sighted or farsighted correction is needed.

RX: a prescription.

SPH: the first section on an Rx. It corrects near sighted or farsighted vision.

UV: the abbreviation of ultraviolet. UV light is invisible to the human eye, but it is UV light that gives us a sunburn, and too much exposure to it can damage the eye. All of the lenses Zhagaram offers come with 100 percent UV protection, for free.

VA: Visual acuity: how well the eye can see. Sometimes this may be written on an Rx, with a number such as 20/20. This would indicate that with eyeglasses made to this Rx, the vision would be corrected to 20/20 vision.

To Top